Jetson Orin Nano Stuck on Logo Screen During Boot

Issue Overview

The Jetson Orin Nano is experiencing a boot failure, where the device becomes stuck on the logo screen and fails to complete the startup process. This issue prevents users from accessing the system and utilizing the device’s functionality. The problem persists even after attempts to reflash the board using the SDK Manager, indicating a potentially complex underlying cause.

Possible Causes

1. Corrupted Operating System: The device’s operating system may have become corrupted, preventing proper boot-up.

2. Hardware Malfunction: There could be a hardware issue affecting the boot process, such as faulty memory or storage components.

3. Incompatible or Corrupted Firmware: The device’s firmware might be outdated, incompatible, or corrupted, leading to boot failures.

4. Power Supply Issues: Inadequate or unstable power supply could prevent the device from booting correctly.

5. SDK Manager Compatibility: There might be compatibility issues between the SDK Manager and the device, causing flashing attempts to fail.

6. Network Connectivity Problems: Issues with internet connectivity during the flashing process could lead to incomplete or corrupted installations.

Troubleshooting Steps, Solutions & Fixes

1. Verify Power Supply:

   • Ensure the power adapter is functioning correctly and providing stable power to the device.
   • Try using a different power supply if available.

2. Check Hardware Connections:

   • Inspect all cables and connections to ensure they are secure.
   • If possible, try different ports or cables to rule out connection issues.

3. Manual Flashing Process:

   • Download the Board Support Package (BSP) manually from the NVIDIA Developer website.
   • Use the following links to download the required files:
     • Jetson Linux Driver Package: https://developer.nvidia.com/downloads/embedded/l4t/r36_release_v3.0/release/jetson_linux_r36.3.0_aarch64.tbz2
     • Tegra Linux Sample Root Filesystem: https://developer.nvidia.com/downloads/embedded/l4t/r36_release_v3.0/release/tegra_linux_sample-root-filesystem_r36.3.0_aarch64.tbz2
   • Follow the flashing instructions provided in the NVIDIA documentation: https://docs.nvidia.com/jetson/archives/r36.3/DeveloperGuide/IN/QuickStart.html

4. Recovery Mode Flashing:

   • Put the Jetson Orin Nano into recovery mode by following these steps:
     1. Power off the device completely.
     2. Press and hold the recovery button (usually located on the carrier board).
     3. While holding the recovery button, power on the device.
     4. Release the recovery button after a few seconds.
   • Attempt to flash the device while in recovery mode using the SDK Manager or manual flashing process.

5. Check for Hardware Issues:

   • If possible, try booting the device with minimal peripherals connected.
   • Inspect the device for any visible signs of damage or overheating.

6. Consult NVIDIA Support:

   • If the issue persists after trying the above steps, consider reaching out to NVIDIA’s official support channels for further assistance.
   • Provide detailed information about the steps you’ve taken and the exact symptoms you’re experiencing.

7. Community Forums:

   • Search for similar issues on NVIDIA’s Jetson community forums.
   • Post your problem with detailed information if you can’t find a solution, as other users may have encountered and resolved similar issues.

By following these troubleshooting steps and potential solutions, you should be able to diagnose and potentially resolve the boot issue with your Jetson Orin Nano. If the problem persists, it may indicate a more serious hardware problem that requires professional repair or replacement.