Jetson Orin Nano Dev Board: JetPack 6 Crashing Issues

Issue Overview

Users of the Nvidia Jetson Orin Nano Dev board have reported frequent crashes when running JetPack 6 on Ubuntu 22.04. The symptoms include:

• Errors: Users encounter an internal error message stating, "Sorry, Ubuntu 22.04 has experienced an internal error" related to the executable path /usr/libexec/tracker-extract-3.

• Application Crashes: Multiple applications, such as Yelp (/usr/bin/yelp) and Seahorse (/usr/bin/seahorse), close unexpectedly.

• Wi-Fi Connectivity Issues: The Wi-Fi connection fails to establish, indicated by three dots on the status bar, suggesting a lack of internet connectivity.

This problem occurs during the initial setup and after reinstallation of the JetPack image, indicating a persistent issue that affects user experience significantly. Users have expressed frustration due to the inability to utilize their development kits effectively.

Possible Causes

Several potential causes for these issues have been identified:

• Hardware Incompatibilities or Defects: If the Jetson Orin Nano hardware has defects or is incompatible with JetPack 6, it may lead to system instability.

• Software Bugs or Conflicts: Bugs in JetPack 6 or conflicts with existing software on Ubuntu 22.04 could trigger crashes.

• Configuration Errors: Incorrect configuration settings during installation could result in unexpected behavior and application failures.

• Driver Issues: Outdated or incorrect drivers may cause hardware components (like Wi-Fi) to malfunction.

• Environmental Factors: Power supply issues or overheating could impact system performance and stability.

• User Errors or Misconfigurations: Improper installation procedures by users can lead to these problems, especially if not following recommended practices.

Troubleshooting Steps, Solutions & Fixes

To diagnose and potentially resolve the crashing issues with the Nvidia Jetson Orin Nano Dev board, follow these steps:

1. Verify Installation Method:

   • Ensure that you are using the NVIDIA SDK Manager for flashing the device. This method is recommended over manual flashing.
   • If you have used an SD card image directly, consider reinstalling using SDK Manager.

2. Reinstall JetPack via SDK Manager:

   • Download and install the NVIDIA SDK Manager from the official NVIDIA Developer website.
   • Follow the user guide for re-flashing the Board Support Package (BSP) on your Orin Nano devkit:
     • SDK Manager Documentation
     • Install Jetson Software with SDK Manager

3. Check for Software Updates:

   • Ensure that all software packages are up to date. Use the following commands in the terminal:

     sudo apt update
     sudo apt upgrade
     

4. Driver Verification:

   • Check if all necessary drivers are installed and updated. This can be done via SDK Manager or through terminal commands specific to your hardware components.

5. Isolate Hardware Issues:

   • Test with different power supplies or USB peripherals to rule out hardware malfunction.
   • If possible, try using another Jetson Orin Nano board to see if the issue persists.

6. Review System Logs:

   • Check system logs for any additional error messages that could provide insight into application crashes:

     journalctl -xe
     

7. Wi-Fi Configuration Troubleshooting:

   • If Wi-Fi is not connecting, check network settings and ensure that drivers for Wi-Fi are properly installed.
   • You can also try connecting via Ethernet as a temporary solution.

8. Community Support and Documentation:

   • Engage with community forums for additional support and shared experiences from other users facing similar issues.
   • Refer to NVIDIA’s documentation for troubleshooting tips specific to JetPack and Jetson devices.

9. Best Practices for Future Installations:

   • Always use SDK Manager for installations.
   • Keep your system updated regularly.
   • Follow official guides closely during setup procedures to avoid misconfigurations.

By following these troubleshooting steps, users should be able to diagnose and potentially resolve the crashing issues associated with their Nvidia Jetson Orin Nano Dev board running JetPack 6.