Jetpack 6.0 on Orin Nano No Longer Recognizes M.2 Key E Wi-Fi Card

Issue Overview

Users are experiencing issues with the Nvidia Jetson Orin Nano Dev board where the system fails to recognize M.2 Key E Wi-Fi cards after upgrading to JetPack 6.0. Specifically, users have reported that while the Intel 8265 Wi-Fi card functioned correctly under JetPack 5.1.2, it is no longer recognized following the upgrade. Additionally, attempts to use the AX210NGW card have also failed, raising concerns about compatibility with the new JetPack version.

Symptoms and Context

• Symptoms: The Wi-Fi cards (AX210NGW and 8265NGW) are not detected by the system.
• Context: The issue arises during normal operation after upgrading from JetPack 5.1.2 to 6.0.
• Hardware Specifications: Users have mentioned using Intel Wi-Fi cards, specifically the AX210NGW and 8265NGW.
• Frequency: Reports indicate this is a consistent issue following the upgrade.
• Impact: The inability to recognize these Wi-Fi cards significantly hampers connectivity and overall functionality of the device.

Possible Causes

1. Driver Issues: The new JetPack version may not include necessary drivers for certain Wi-Fi cards, leading to recognition failures.
2. Software Bugs: There could be unresolved bugs in JetPack 6.0 affecting hardware recognition.
3. Configuration Errors: Incorrect settings or configurations post-upgrade may prevent proper detection of hardware components.
4. Hardware Incompatibility: The AX210 card may not be fully supported in JetPack 6.0, as indicated by user experiences.
5. Firmware Conflicts: Existing firmware may conflict with new software updates, causing devices to be unrecognized.

Troubleshooting Steps, Solutions & Fixes

1. Verify Driver Installation:

   • Check if the appropriate drivers for Intel wireless adapters are installed:

     ls /lib/firmware
     

   • Ensure that the firmware for the AX210 is present.

2. Update Drivers:

   • If drivers are missing or outdated, download and install them from Intel’s official support page for wireless adapters.

3. Revert to Previous JetPack Version:

   • If issues persist, consider downgrading back to JetPack 5.1.2 where the Wi-Fi card was recognized:
     • Use SDK Manager to flash JetPack 5.1.2 onto the board.

4. Check Configuration Settings:

   • Review network settings and ensure that no configurations are preventing detection of M.2 devices.

5. Testing with Different Hardware:

   • If possible, test with another M.2 Key E Wi-Fi card known to work with JetPack 6.0.

6. Logs and Diagnostics:

   • Gather logs from the system to identify any errors during boot or hardware detection:

     dmesg | grep -i wifi
     

   • Analyze logs for any error messages related to device recognition.

7. Community Support:

   • Engage with community forums for similar issues and potential fixes shared by other users who faced this problem.

8. Best Practices for Future Upgrades:

   • Before upgrading, check compatibility lists provided by Nvidia for supported hardware with new JetPack versions.
   • Maintain backups of working configurations before applying updates.

9. Firmware Updates:

   • Ensure that all firmware is up-to-date, as this can sometimes resolve recognition issues.

10. Further Investigation:

    • If none of these steps resolve the issue, consider reaching out to Nvidia support for more detailed assistance or reporting a bug if it seems like a software-related issue.

By following these troubleshooting steps, users can systematically address the issue of their M.2 Key E Wi-Fi cards not being recognized on their Nvidia Jetson Orin Nano Dev board after upgrading to JetPack 6.0.