How to Backup Orin NVMe Image with JetPack 6.0

Issue Overview

Users are experiencing difficulties when attempting to backup their NVIDIA Jetson Orin Nano NVMe image after upgrading to JetPack 6.0. The backup process appears to differ from the method used in JetPack 5, causing confusion and errors for some users. This issue affects both the NVIDIA Jetson Orin Nano Developer Kit and custom boards using the Orin Nano module.

Possible Causes

1. Changes in backup procedure: The backup process may have been modified in JetPack 6.0, leading to incompatibility with previous methods.

2. Unrecognized module SKU: Some users encounter an error message stating "unrecognized module sku," which could be due to hardware identification issues.

3. Custom board compatibility: Users with custom boards may face additional challenges due to potential hardware differences or configuration issues.

4. Outdated documentation: The backup instructions in the README file may not have been updated to reflect changes in JetPack 6.0.

Troubleshooting Steps, Solutions & Fixes

1. Consult official documentation:

   • Refer to the README_backup_restore.txt file in the BSP package for the most up-to-date instructions on backing up your Orin NVMe image.
   • Check NVIDIA’s official documentation and release notes for JetPack 6.0 for any changes in the backup process.

2. Verify hardware compatibility:

   • Ensure your custom board is fully compatible with JetPack 6.0 and the Orin Nano module.
   • Check for any firmware updates or patches specific to your custom board.

3. Troubleshoot unrecognized module SKU error:

   • Verify that your board’s EEPROM is correctly programmed with the appropriate module information.
   • Check connections between the Orin Nano module and your custom carrier board.
   • Update your board’s device tree if necessary to ensure proper hardware recognition.

4. Use the correct backup command:

   • For JetPack 6.0, try using the following command (adjust paths as necessary):

     sudo ./tools/backup_restore/l4t_backup_restore.sh -b jetson-orin-nano
     

5. Check for software conflicts:

   • Ensure all software components are compatible with JetPack 6.0.
   • Remove any third-party software that might interfere with the backup process.

6. Verify system integrity:

   • Run system diagnostics to ensure there are no underlying issues with your Orin Nano setup.
   • Check system logs for any error messages or warnings that might provide additional context.

7. Contact NVIDIA support:

   • If issues persist, reach out to NVIDIA developer support for assistance specific to your hardware configuration and JetPack version.

8. Community resources:

   • Check the NVIDIA Developer Forums for similar issues and solutions reported by other users.
   • Consider posting your specific error messages and hardware details if you need further assistance.

Remember to always back up your data before attempting any major system changes or updates. If you encounter persistent issues, consider reverting to a known working configuration until a solution is found.