Custom Boot Logo Not Showing on Nvidia Jetson Orin Nano Dev Board

Issue Overview

Users are experiencing issues with the Nvidia Jetson Orin Nano Developer Kit where the custom UEFI boot logo does not display as expected. The problem manifests as a black screen during boot, despite following recommended steps to replace the default splash screen. This issue has been reported specifically with JetPack versions 5.0.1 and 5.1.2, and while the debug version of UEFI shows the logo correctly, the release version does not. Users have confirmed that their images are not at fault, as they have tested with different images and configurations. The issue appears to be consistent among multiple users, indicating a potential systemic problem affecting user experience significantly.

Possible Causes

• Hardware Incompatibilities or Defects: The issue may arise from specific configurations or defects in the hardware that prevent proper display during boot.
• Software Bugs or Conflicts: There could be unresolved bugs in the UEFI firmware or conflicts between different software versions.
• Configuration Errors: Incorrect settings in the UEFI configuration might lead to the failure of displaying the custom logo.
• Driver Issues: Outdated or incompatible drivers may prevent the system from rendering graphics correctly during boot.
• Environmental Factors: External factors such as power supply inconsistencies could affect system performance.
• User Errors or Misconfigurations: Users might inadvertently misconfigure settings while attempting to implement changes.

Troubleshooting Steps, Solutions & Fixes

1. Verify Software Version:

   • Ensure you are using JetPack 5.1.2 (R35.4.1) as some users reported issues with earlier versions.
   • Command to check version:

     cat /etc/nv_tegra_release
     

2. Clone Correct UEFI Repository:

   • Use the following command to clone the appropriate UEFI repository:

     edk2_docker edkrepo clone nvidia-uefi NVIDIA-Platforms r35.4.1-updates
     

   • If issues persist, try using the standard release version:

     edk2_docker edkrepo clone nvidia-uefi NVIDIA-Platforms r35.4.1
     

3. Apply Recommended Patch:

   • A patch has been suggested that may resolve the issue by ensuring GOP console registration occurs at every boot:

     git apply https://github.com/NVIDIA/edk2-nvidia/commit/8e74c92.patch
     

4. Debugging with UART Messages:

   • If familiar with UART debugging, check messages during boot to identify any errors or warnings that could provide insight into the failure.

5. Testing Different Configurations:

   • Test with various images and configurations to isolate whether specific settings trigger the issue.

6. Check Power Supply:

   • Verify that you are using a compatible power supply (19V for Orin Nano) and that it is functioning correctly.

7. Documentation and Firmware Updates:

   • Regularly check for firmware updates or patches from NVIDIA’s developer resources to ensure you are using the latest software.

8. Best Practices for Future Prevention:

   • Always back up current configurations before making changes.
   • Follow official guides for setup and configuration closely to avoid misconfigurations.

9. Community Support:

   • Engage with community forums for additional support and shared experiences from other users facing similar issues.

10. Unresolved Aspects:

    • Further investigation may be needed into specific hardware configurations that consistently reproduce this issue across different setups.

By following these steps, users can systematically diagnose and potentially resolve issues related to custom boot logos on their Nvidia Jetson Orin Nano Developer Kit.