OrinNX Flash ERROR

Issue Overview

Users are experiencing an issue during the flashing process of the Jetson Orin NX Developer Kit. Although the flashing process appears successful, as indicated by a success message, users notice an accompanying error in the terminal log. Upon rebooting, the device operates normally, leading to confusion about whether the error can be ignored. The symptoms include:

• Error Messages: Users report seeing specific error messages in the terminal log during the flashing process.
• Context: This issue occurs during the flashing of the Jetson Orin NX module using JetPack SDK.
• Hardware/Software Specifications: Users are utilizing the Jetson Orin NX Developer Kit and have followed standard setup procedures as outlined in NVIDIA’s documentation.
• Frequency: The issue seems to be consistent among multiple users attempting similar setups.
• Impact: While users can still use their devices after rebooting, uncertainty about the error’s implications could affect user confidence and operational reliability.

Possible Causes

Several potential causes for this issue have been identified:

• Software Bugs: The presence of bugs within JetPack or related software could lead to erroneous error messages during the flashing process.
• Driver Issues: Incompatibilities or outdated drivers may cause errors that do not prevent normal operation post-flash.
• Configuration Errors: Incorrect configurations during the setup or flashing process can result in transient errors.
• Environmental Factors: Power supply issues or overheating could lead to errors during operation, though they may not affect boot functionality.
• User Errors: Missteps in following flashing procedures or using incorrect hardware setups can also contribute to these issues.

Troubleshooting Steps, Solutions & Fixes

To address the issue, users can follow these comprehensive troubleshooting steps:

1. Verify Flashing Process:

   • Ensure that you are using the latest version of JetPack. If using JetPack 6.x, consider reverting to JetPack 5.x for stability.
   • Check that your microSD card is properly flashed with the correct image.

2. Review Terminal Logs:

   • Examine terminal logs for specific error messages that may provide insight into what went wrong during flashing.
   • Use commands like dmesg or tail -f /var/log/syslog to monitor logs in real-time.

3. Boot into Recovery Mode:

   • If issues persist, place your Jetson board into recovery mode:

     sudo reboot --force forced-recovery
     

   • Ensure you are shorting the correct pins (pins 9 and 10) on the header while powering on.

4. Re-flash Using SDK Manager:

   • Connect your device to a host PC with USB Type-C and launch SDK Manager.
   • Select "Manual Setup" and ensure your board is detected before proceeding with a re-flash.

5. Check Power Supply:

   • Confirm that you are using a compatible power supply (19V for Orin Nano) and check connections for any loose contacts.

6. Update Firmware:

   • If your device has outdated firmware, consider updating it by following instructions from NVIDIA’s documentation.

7. Test with Different Configurations:

   • If possible, test with a different microSD card or another Jetson board to isolate whether the issue is hardware-related.

8. Consult Documentation and Community Forums:

   • Refer to NVIDIA’s official documentation for troubleshooting guides and community forums for user experiences and solutions.

9. Report Unresolved Issues:

   • If all else fails, gather logs and detailed descriptions of attempts made and report them on NVIDIA forums for further assistance.

Recommended Approach

Many users have reported success by reverting to JetPack 5.x when encountering issues with JetPack 6.x, particularly if they are new to using Jetson devices.