Your Data
Your data is your property, and we are committed to respecting your rights over your personal information. At Piveral.com, we do not claim ownership or control over your data. Any information you provide to us—whether it is for account creation, purchasing products, leaving comments or reviews, or other interactions—is used solely to provide the services you request or to improve your experience on our platform.
How We Use Your Data
Some of our services and features may require you to share specific information with us. For example:
- Account Creation: When creating an account on Piveral.com, you may be asked to provide your name, email address, and other contact details. This information allows us to personalize your shopping experience, let you track orders, and store your preferences securely.
- Purchases: During a purchase, we collect information necessary to process your order, such as shipping and billing addresses, phone numbers, and payment details. This ensures that your transaction is seamless and your product reaches you successfully.
- Comments and Reviews: When leaving comments or product reviews, the information you share, such as your name or feedback, may be displayed publicly on our website. You have the option to control how your name appears or to remain anonymous if permitted.
We only collect and use your data for legitimate business purposes, as outlined in this Privacy Policy, and we never sell your data to third parties.
Your Control Over Your Data
We believe in empowering our users to control their personal information. You have the following rights regarding your data:
- Access and Transparency: You can request access to the personal data we have collected about you. This includes details on how it has been used and shared.
- Correction and Updates: If your information changes or becomes outdated, you can update it by logging into your account or contacting us directly.
- Data Portability: At your request, we can provide a copy of your personal data in a commonly used format to transfer to another service provider.
- Deletion of Data: You can request that we delete your data at any time. Please note that certain data may need to be retained for legal or security reasons (e.g., maintaining transaction histories for tax purposes).
- Withdraw Consent: If you no longer wish for us to process your data (e.g., for marketing emails), you can withdraw your consent at any time by updating your preferences in your account settings or contacting us directly.
Your Data Security
We understand how crucial your data is, which is why we take every step to protect it. All information you provide is encrypted using advanced security protocols and stored on secure servers. Access to your data is restricted to authorized personnel only and is used strictly for the purposes outlined in this Privacy Policy.
That being said, it is important to remember that no website or electronic storage method can guarantee 100% security. If you suspect that your account or personal data has been accessed without authorization, please notify us immediately at the email listed below .
Transparency in Data Sharing
While your data belongs to you, there may be limited cases where we must share your data with trusted partners in order to provide the services you signed up for. For example:
- Sharing your shipping address with logistics providers to deliver your orders.
- Sharing payment information with secure payment processors to complete transactions.
- Sharing anonymized data with analytics providers to improve our website’s performance and usability.
We only share your data with third parties when it is necessary to provide our services or comply with legal obligations, and we ensure they adhere to the same data protection standards we uphold.
Your Responsibility
We encourage you to help protect your data as well. Always use strong, unique passwords for your account and avoid sharing sensitive information through insecure channels. If you share your account login details with others or do not secure your devices, we cannot guarantee the safety of your data in such situations.
The Information We Collect
Personal Information You Provide to Us
When you purchase products or services, or sign up for an account on Piveral.com, we may request and collect the following personal information:
- Contact Information: Name, Email Address, Shipping Address, Billing Address, and Phone Number.
- Payment Information: Depending on the type of transaction, we may collect payment details like your credit/debit card information or other payment method details. These are securely processed by our payment providers and are not stored on our servers.
In addition, if you choose to share our products, services, or content with friends or family members, you may provide us with their contact information, such as their name and email address, so that we can deliver the requested product or service. We use this information solely for the intended purpose and do not retain or use it for unrelated activities unless the recipient consents to it.
Please note that, in compliance with applicable laws, we may be required to collect additional identification details such as a government-issued ID in cases of suspected fraudulent activities. This ensures the safety and security of all transactions conducted on our platform.
If at any time you feel uncomfortable sharing this information or need clarification on why we are collecting certain details, please contact our support team at [insert email or phone number].
Non-Personal Information Collected Automatically
When you visit Piveral.com, our servers and analytics tools may automatically collect certain non-personally identifiable information to help us improve your browsing experience and better understand how our website is accessed and used. This information may include:
- Cookies: Data files that may uniquely identify your browser and enable a more tailored experience.
- Device Information: Details about the device you use to access our services, such as device type, operating system, and browser type.
- Location and Regional Data: Includes language preferences, area code, country code, and time zone.
- Usage Activity: Referrer URL (the website you were on before visiting ours), search queries, visited pages, time spent on different sections of the website, and interaction with features.
This data is collected anonymously and is used for purposes such as:
- Enhancing the performance and usability of our website.
- Customizing content and marketing based on your preferences and interactions.
- Analyzing trends and user behavior to guide improvements to our products, services, and website design.
How We Use the Information
The personal and non-personal information we collect is used to:
- Fulfill your orders, process payments, and deliver products and services to you or your intended recipients.
- Provide customer support and communicate with you about your purchases or account.
- Detect and prevent fraudulent transactions or unauthorized access to accounts.
- Personalize your shopping experience, including recommendations and customized content.
- Monitor and improve the functionality and security of our website and services.
Your Control Over Information
We value your privacy and give you the ability to control how your data is used. You can:
- Update your contact details or account preferences by logging into your account.
- Opt out of receiving promotional emails by clicking the unsubscribe link included in our communications.
- Manage your cookie preferences through your browser settings.
- Request a copy of the personal information we have collected or request deletion of your data by contacting us at [insert contact email].
If you have any concerns about the type of information we collect or how it is used, don’t hesitate to reach out to us through our Contact Us page or email us directly at [insert contact email/phone number].
Thank you for trusting us with your data—we’re committed to maintaining your privacy and providing a secure shopping experience.
How the collected personal data is used
We use/process your personal data only when we have your consent:
We use the information you provided to update you about our future product launches, deals/coupons, service announcements and events.
If you place an order with us, we may send you notices regarding your order: receipt, shipping and tracking info.
Your information may also be used to improve products/services.
Occasionally, we will use your information to verify your identity if we detect any suspicious activity related to your account.
We May Obtain Your Information from Someone Else
There are situations when your friends or family may purchase a product, service, or e-gift card and request us to deliver it to you. To fulfill their order, we may ask them for your relevant details, such as your name, email address, and shipping address. In such cases, your information will only be used for the sole purpose of fulfilling their purchase and ensuring successful delivery. We do not retain this information for unrelated purposes or marketing communications unless you explicitly opt-in.
If you believe your information has been provided to us without your consent, please contact us immediately at [insert contact email/phone number]. We will promptly investigate and take the necessary measures to protect your privacy.
Cookies
We use cookies and similar tracking technologies to enhance your experience on piveral.com. Cookies help us better understand your preferences so we can present you with a customized, seamless experience whenever you visit. These cookies may store non-sensitive information, such as your browsing preferences, login details, or previously viewed items, making it easier for you to navigate our site without re-entering information.
Some cookies are essential for our website to function properly, while others help us analyze website traffic, improve site performance, and tailor advertisements. By using piveral.com, you are consenting to our use of cookies in accordance with this Privacy Policy.
You always have control over your cookie preferences. Most web browsers allow you to adjust or disable cookie settings. However, please note that disabling cookies may impact the functionality and user experience of our website.
Data Protection
At Piveral, we prioritize your privacy and security. A business should not only provide its customers with outstanding products and services but also ensure the utmost protection of their personal data. All interactions on piveral.com are safeguarded with robust encryption measures using Transport Layer Security (TLS). This ensures that the personal information you share with us, including sensitive payment details, is encrypted and protected from unauthorized access.
In addition to encryption, we implement industry-standard security practices such as secure servers, regular system updates, vulnerability assessments, and strict access controls. Only authorized personnel have access to your data, and we continuously train our team to handle your information responsibly.
While we take every precaution to protect your data, no method of electronic storage or transmission is 100% secure. In the unlikely event of a data breach, we have a clear protocol in place to notify affected users in accordance with applicable laws and regulations.
Children Under 13
We do not knowingly offer our products, services, or website access to children under 13 years of age. We are committed to complying with the Children’s Online Privacy Protection Act (COPPA) and similar laws. If you are a parent or guardian and believe your child under 13 has provided us with personal information without your consent, please contact us at [insert contact email/phone number].
Upon receiving notification, we will take steps to promptly delete the child’s information from our systems and prevent future submissions. For minors aged 13-18, parental or guardian consent may be required for certain services. Please review our full terms of service for more information.
If you have any additional questions or concerns about how we handle your privacy, feel free to get in touch with our privacy team through our Contact Us page or email us at sales @ piveral.com. Thank you for trusting us with your privacy.
*The privacy policy is subject to change at any time, and when we do, you will be informed about said changes.
*Updated on February 5th 2025