SDK Manager Step 3 Download and Install Issue for Jetson Orin Nano Dev Kit

Issue Overview

Users are experiencing difficulties during the flashing process of JetPack 5.1.3 on the Jetson Orin Nano Dev Kit. Specifically, the problem occurs in Step 3 of the SDK Manager, where the download and installation process stops unexpectedly. The user provided detailed log information showing various package downloads and installations, but the process appears to halt without completing or providing a clear error message.

Possible Causes

1. Network Connectivity Issues: The log shows multiple download attempts, which could indicate intermittent network problems or slow internet connection.

2. Insufficient Storage Space: The process involves downloading and installing large packages, which may fail if there’s not enough free disk space on the host system.

3. SDK Manager Software Bug: There might be a bug in the SDK Manager software that causes it to hang or stop prematurely during the installation process.

4. Incomplete Previous Installation: Residual files or configurations from a previous incomplete installation attempt could be interfering with the current process.

5. System Resource Limitations: The host system may not have enough RAM or CPU resources to handle the installation process efficiently.

6. Firewall or Antivirus Interference: Security software might be blocking some of the download or installation processes.

Troubleshooting Steps, Solutions & Fixes

1. Check Network Connection:

   • Ensure a stable and fast internet connection.
   • Try using a wired connection instead of Wi-Fi if possible.
   • Consider using a VPN or changing your DNS server if certain downloads are blocked.

2. Verify System Requirements:

   • Check available disk space on the host system and free up space if necessary.
   • Ensure your system meets the minimum requirements for running SDK Manager and JetPack installation.

3. Clear SDK Manager Cache:

   • Close SDK Manager.
   • Navigate to the NVIDIA SDK Manager cache directory:

     cd ~/.nvidia/nvidia_sdk
     

   • Rename or delete the cache folder:

     mv sdkm_downloads sdkm_downloads_old
     

   • Restart SDK Manager and attempt the installation again.

4. Update SDK Manager:

   • Download and install the latest version of SDK Manager from the NVIDIA website.
   • Ensure you’re using the most recent version compatible with JetPack 5.1.3.

5. Run SDK Manager with Elevated Privileges:

   • Close SDK Manager.
   • Open a terminal and run SDK Manager with sudo:

     sudo sdkmanager
     

6. Check SDK Manager Logs:

   • Locate the SDK Manager log file (usually in ~/.nvsdkm/sdkm.log).
   • Review the log for any specific error messages or warnings not shown in the provided output.

7. Disable Firewall and Antivirus Temporarily:

   • Turn off any firewall or antivirus software temporarily during the installation process.
   • Remember to re-enable these security measures after the installation is complete.

8. Manual Package Installation:

   • If specific packages fail to download, try downloading them manually from the NVIDIA developer website.
   • Place the downloaded packages in the SDK Manager download directory and retry the installation.

9. Clean Installation:

   • Uninstall any previous JetPack or CUDA installations.
   • Reboot the system.
   • Start the installation process from scratch with a clean system state.

10. Use Alternative Installation Method:

    • Consider using the command-line installation method instead of the GUI SDK Manager.
    • Refer to the NVIDIA documentation for instructions on command-line installation of JetPack.

11. Contact NVIDIA Support:

    • If none of the above steps resolve the issue, gather all relevant logs and system information.
    • Open a support ticket with NVIDIA, providing detailed information about the problem and steps you’ve already taken.