Problem in updating from Jetpack 5 to Jetpack 6 version on Jetson Nano Orin

Issue Overview

Users are experiencing difficulties when attempting to update their Jetson Nano Orin from JetPack version 5 to version 6. The specific symptoms include errors during the update process, particularly after flashing various versions of JetPack (5.1.1, 5.1.2, 5.1.3, and 6.0) without success. Users have reported that the BIOS firmware appears to update correctly to version 36.0, but the Jetson device fails to boot properly after these updates. This issue has been consistent for multiple users and occurs during the setup phase when trying to initiate the new JetPack version. The impact on user experience is significant, as it prevents them from utilizing the device for development purposes.

Possible Causes

• Hardware Incompatibilities or Defects: There may be issues related to the hardware that prevent successful updates or boot processes.
• Software Bugs or Conflicts: The transition from JetPack 5 to 6 may introduce bugs or conflicts that disrupt normal operations.
• Configuration Errors: Incorrect configurations during the flashing process could lead to failure in recognizing the board or booting up.
• Driver Issues: Outdated or incompatible drivers might hinder the functionality of the new software versions.
• Environmental Factors: Power supply issues or overheating could affect the device’s ability to perform updates.
• User Errors or Misconfigurations: Mistakes in following the flashing procedures could lead to problems during installation.

Troubleshooting Steps, Solutions & Fixes

1. Re-flash with SDK Manager:

   • Follow the instructions provided in the NVIDIA documentation for using SDK Manager to flash your device. This method has been reported as successful by multiple users.
   • Ensure you are using a compatible version of Ubuntu (preferably Ubuntu 20.04) as SDK Manager has issues with Ubuntu 22.04.

2. Check Recovery Mode:

   • Ensure that your Jetson board is in recovery mode before attempting to flash it again. This can be done by connecting specific pins on the board (commonly pins 9 and 10) while powering it on.

3. Export Logs for Debugging:

   • If you encounter errors during flashing, use the “EXPORT LOGS” feature in SDK Manager to gather relevant logs that can help diagnose issues.

4. Use Previous Versions First:

   • If you are attempting to use JetPack 6, consider first flashing JetPack 5.x (like 5.1.2) successfully before moving on to JetPack 6, as this has been recommended for stability.

5. Verify Hardware Connections:

   • Double-check all hardware connections, especially if using third-party carrier boards, as compatibility issues can arise with non-NVIDIA hardware.

6. Consult Documentation and Community Forums:

   • Refer to NVIDIA’s official documentation and community forums for any updates or similar issues faced by other users.

7. Driver Updates:

   • Make sure all drivers are up-to-date before attempting another flash.

8. Best Practices for Future Updates:

   • Always back up your current working environment before performing major updates.
   • Follow official NVIDIA guidelines closely and ensure your environment matches recommended specifications.

9. Further Investigation Needed:

   • If problems persist after following these steps, consider reaching out to NVIDIA support with detailed logs and descriptions of your attempts for more targeted assistance.

By following these structured troubleshooting steps, users should be able to resolve issues related to updating their Jetson Nano Orin from JetPack 5 to JetPack 6 effectively.