Jetson Orin Nano Developer SDKmanager Installation Failure

Issue Overview

Users are experiencing installation failures when attempting to flash the Jetson Orin Nano using the SDK Manager. The primary symptoms include errors during the extraction process of the OS image, particularly when executing the command sudo tar xpf ${SAMPLE_FS_PACKAGE} -C Linux_for_Tegra/rootfs/. This issue occurs in the context of using Ubuntu 20.04.6 LTS as the host machine with SDK Manager version 2.1.0-11698_amd64, while both JetPack versions 5.1.2 and 6 have been attempted without success. The problem is consistent, as users report similar errors regardless of the JetPack version used, indicating a possible underlying issue with the SDK Manager or the host environment. The impact on user experience is significant, as it prevents users from successfully setting up their development environment and utilizing the Jetson Orin Nano for their projects.

Possible Causes

1. Host Environment Issues: Users have suggested that problems may stem from the host environment configuration, especially if using a virtual machine or ARM-based PC.
2. Software Bugs: There may be bugs in the SDK Manager or compatibility issues with specific versions of JetPack and Ubuntu.
3. Configuration Errors: Incorrect setup or configuration during the installation process could lead to extraction failures.
4. Driver Issues: Missing or outdated drivers on the host machine may prevent proper communication with the Jetson Orin Nano.
5. User Errors: Misconfigurations or incorrect commands executed by users can also contribute to installation failures.
6. Environmental Factors: Power supply issues or overheating could affect the flashing process.

Troubleshooting Steps, Solutions & Fixes

1. Verify Host Setup:

   • Ensure that you are using a compatible host system (preferably a standalone x86 Ubuntu PC).
   • Confirm that your Ubuntu version is 20.04 LTS, as some users reported issues with other versions.

2. Check SDK Manager Installation:

   • Ensure you are using the latest version of SDK Manager (2.1.0-11698_amd64).
   • Reinstall SDK Manager if necessary to avoid corrupted files.

3. Run Commands for Diagnostics:

   • Use lsb_release -a to verify your Ubuntu version.
   • Check for existing installations and potential conflicts using:

     dpkg --get-selections | grep nvidia
     

4. Manual Flashing Process:

   • If SDK Manager fails, consider manually flashing your board:
     • Boot into recovery mode by connecting pins 9 and 10 on the board.
     • Follow instructions for manual setup in SDK Manager.
     • Export logs from SDK Manager for further analysis if errors persist.

5. Logs and Error Messages:

   • Review logs generated by SDK Manager for specific error messages related to file extraction failures.
   • Common error messages include:

     tar: usr/share/ModemManager/fcc-unlock.available.d/413c:81a8: Cannot create symlink to ‘1199’: Invalid argument
     tar: var/lib/dpkg/info/libcbor0.6:arm64.shlibs: Cannot open: Invalid argument
     

6. Testing Different Configurations:

   • Attempt flashing on a different host machine if available to determine if the issue is specific to your current setup.
   • Test with different USB ports and cables to rule out hardware communication issues.

7. Consult Documentation and Community Forums:

   • Refer to NVIDIA’s official documentation for any updates regarding known issues with SDK Manager and JetPack installations.
   • Engage with community forums for shared experiences and solutions from other users facing similar problems.

8. Best Practices for Future Installations:

   • Always ensure that your system is fully updated before starting installations.
   • Keep backups of important files and configurations before attempting major changes or installations.

If unresolved issues persist after following these steps, consider reaching out to NVIDIA support or opening a new forum topic for additional assistance, including sharing detailed logs and error messages encountered during installation attempts.