JetPack 6.0 Flashing Failed on Orin Nano

Issue Overview

Users are encountering errors while attempting to flash the Nvidia Jetson Orin Nano Dev board with JetPack 6.0. The issue manifests as installation errors during the flashing process, both through the SDK Manager and via command line. Notably, users have reported successful flashing using JetPack 5.1.2, indicating that the problem is specific to JetPack 6.0.

The errors arise when users attempt to flash the board, particularly when using an SSD for storage. Specific error messages include issues with retrieving storage information and failures related to the applet not running on the device. This problem appears to be consistent among multiple users, suggesting a widespread issue rather than isolated incidents.

The impact of this issue significantly hinders user experience and functionality, as it prevents the installation of necessary software for development and deployment on the Jetson platform.

Possible Causes

• Software Bugs or Conflicts: The issue may stem from bugs introduced in JetPack 6.0 that affect the flashing process.

• Driver Issues: Incompatibilities or outdated drivers could lead to failures in recognizing storage devices during the flashing process.

• Configuration Errors: Incorrect parameters or commands during the flashing process may result in errors.

• Environmental Factors: Power supply issues or overheating could affect the board’s ability to complete the flashing process.

• User Errors or Misconfigurations: Improper setup or usage of commands might contribute to the observed problems.

Each of these causes can lead to failures in communication between the host system and the Jetson board, resulting in unsuccessful installation attempts.

Troubleshooting Steps, Solutions & Fixes

1. Gather Logs:

   • Dump the full log files from the flashing attempt for detailed analysis. This can provide insights into what specifically failed during the process.

2. Use Recommended Flash Command:

   • If using an SD card, execute the following command:

     sudo ./flash.sh jetson-orin-nano-devkit internal
     

   • This method has been confirmed successful by multiple users.

3. Flashing with SSD:

   • If encountering storage information errors while using an SSD, try this command instead:

     sudo ./flash.sh jetson-orin-nano-devkit-nvme internal
     

   • This alternative command has also been reported to work successfully.

4. Check Power Supply:

   • Ensure that your power supply is adequate and stable during the flashing process to prevent interruptions.

5. Update Drivers:

   • Verify that all drivers are up-to-date and compatible with JetPack 6.0 before attempting another flash.

6. Test with Different Configurations:

   • If issues persist, try using different hardware configurations (e.g., switching from SSD to SD card) to isolate whether the problem is hardware-related.

7. Consult Documentation:

   • Review Nvidia’s official documentation for JetPack 6.0 for any known issues or additional troubleshooting steps that may be relevant.

8. Monitor Device Temperature:

   • Ensure that the device is not overheating during flashing; excessive heat can lead to operational failures.

9. Community Support:

   • Engage with community forums or Nvidia support for further assistance if problems remain unresolved after following these steps.

By following these troubleshooting steps and utilizing recommended commands, users can effectively address and potentially resolve issues related to flashing JetPack 6.0 on their Nvidia Jetson Orin Nano Dev boards.