Flashing Jetson Orin Nano Problem – Error Code 1011

Issue Overview

Users are experiencing persistent failures when attempting to flash the Nvidia Jetson Orin Nano Dev board. The specific error encountered is Error Code 1011, which indicates a failure related to the component ID: NV_L4T_FLASH_JETSON_LINUX_COMP@JETSON_ORIN_NANO_TARGETS#36.2.

The issue occurs during the flashing process, particularly when using the following setup:

• Operating System: Ubuntu 22.04
• Environment: Windows Subsystem for Linux 2 (WSL2)
• SDK Manager Version: 2.11405

Symptoms include:

• The device disconnecting unexpectedly.
• The SDK Manager crashing and requiring a relaunch.
• A log file (skdmjetson.txt) that may contain additional details regarding the failure.

This problem appears to be consistent, with users reporting that flashing fails every time they attempt it under the specified conditions. The impact on user experience is significant, as it prevents successful setup and utilization of the Jetson Orin Nano Dev board.

Possible Causes

Several potential causes for this issue have been identified:

• WSL2 Limitations: Flashing external devices through WSL2 may lead to connectivity issues, as WSL2 is not fully optimized for hardware access.

• Software Bugs or Conflicts: There may be bugs in the SDK Manager or conflicts with other software components that interfere with the flashing process.

• Configuration Errors: Incorrect settings in the SDK Manager or misconfigurations in the Ubuntu environment could lead to failures.

• Driver Issues: Outdated or incompatible drivers for USB or NVMe devices might cause disconnections during the flashing process.

• User Errors: Missteps in following the flashing procedure or failure to meet pre-requisites could contribute to the observed problems.

Troubleshooting Steps, Solutions & Fixes

To address the flashing issue, follow these comprehensive troubleshooting steps and solutions:

1. Check Environment Compatibility:

   • Avoid using WSL2 for flashing external devices. It is recommended to perform these operations directly on a native Linux installation instead of through WSL2.

2. Review SDK Manager Logs:

   • Analyze the log file (skdmjetson.txt) for specific error messages that could provide additional context regarding the failure.

3. Update SDK Manager:

   • Ensure that you are using the latest version of SDK Manager. Check for updates and install if necessary.

4. Test on Native Linux:

   • If possible, set up a native installation of Ubuntu 22.04 (or a compatible version) and attempt to flash the Jetson Orin Nano from there.

5. Driver Updates:

   • Verify that all relevant drivers are up-to-date:
     • For USB devices, ensure that drivers are correctly installed and updated.
     • Check for any firmware updates for your Jetson Orin Nano.

6. Use Alternative Flashing Methods:

   • If issues persist, consider using alternative methods such as command-line tools or other flashing utilities designed for Nvidia devices.

7. Reconfigure SDK Manager Settings:

   • Double-check all settings within SDK Manager to ensure they align with recommended configurations for flashing.

8. Power Supply Check:

   • Ensure that your power supply is stable and meets the requirements of the Jetson Orin Nano during the flashing process.

9. Seek Community Support:

   • If none of these steps resolve the issue, consider reaching out to community forums or Nvidia support for further assistance.

Recommended Approach

Multiple users have reported success by avoiding WSL2 altogether for flashing operations. Transitioning to a native Linux environment is strongly advised as a primary solution.

Unresolved Aspects

Further investigation may be needed regarding specific software bugs within SDK Manager or potential updates that could resolve compatibility issues with WSL2.