Error Updating Nvidia Jetson Orin Nano Dev Board Firmware

Issue Overview

Users are experiencing difficulties updating the firmware on the Nvidia Jetson Orin Nano Developer Kit while attempting to install JetPack 6.0. The primary symptoms include:

• When executing the command sudo nvbootctrl dump-slots-info, users receive a current version of 35.3.0 instead of the expected 35.5.0.
• During the installation of the package nvidia-l4t-jetson-orin-nano-qspi-updater, an error is encountered: "BSP version 2294528 is not supported." This is followed by a failure in unpacking the package, leading to an exit status error from the dpkg command.

The issue typically arises during the firmware update process, specifically when users attempt to upgrade from an earlier version (35.3.0) to the required version (35.5.0). The problem appears to be consistent across multiple users, significantly impacting their ability to utilize the developer kit effectively.

Possible Causes

Several potential causes have been identified for this issue:

• Firmware Version Mismatch: The current firmware version (35.3.0) does not meet the requirements for installing the new updater package, leading to compatibility errors.

• Incomplete Update Process: Users may not have fully completed the update process to version 35.5, resulting in the system still recognizing an outdated firmware version.

• Configuration Errors: Incorrect settings in system files or repositories could prevent successful updates.

• Driver Issues: Outdated or incompatible drivers may interfere with the installation of new packages.

• User Misconfigurations: Users may inadvertently misconfigure their system settings or repositories during manual updates.

Troubleshooting Steps, Solutions & Fixes

To resolve this issue, follow these comprehensive troubleshooting steps and solutions:

1. Verify Current Firmware Version:

   • Run the command:

     sudo nvbootctrl dump-slots-info
     

   • Confirm that the output shows version 35.3.0.

2. Update Firmware to Version 35.5:

   • Follow the official Nvidia documentation for updating firmware:
     • Access the guide at Nvidia Developer Guide.
   • Ensure you complete all steps outlined in the guide to successfully update to version 35.5.

3. Modify APT Source List:

   • Edit your APT sources list to include the correct repositories:

     sudo vi /etc/apt/sources.list.d/nvidia-l4t-apt-source.list
     

   • Add these lines:

     deb https://repo.download.nvidia.com/jetson/common r35.5 main
     deb https://repo.download.nvidia.com/jetson/t234 r35.5 main
     

4. Update Package List and Upgrade:

   • Run the following commands:

     sudo apt update
     sudo apt dist-upgrade
     

5. Reboot Your Device:

   • After completing the updates, reboot your device using:

     sudo reboot
     

6. Check Bootloader Status:

   • If issues persist, check the bootloader status with:

     sudo systemctl status nv-l4t-bootloader-config
     

   • Ensure it shows a status of 0/SUCCESS.

7. Flash with Previous Image if Necessary:

   • If updates fail, consider flashing with an earlier image (e.g., JetPack 5.1.1) and then run a Debian-based OTA update to reach JetPack 5.1.3 before attempting further upgrades.

8. Document and Report Unresolved Issues:

   • If problems continue after following these steps, document any error messages and seek further assistance on forums or Nvidia support channels.

By following these steps, users have reported successful upgrades from version 35.3 to 35.5, resolving their initial issues with installing JetPack 6.0 and getting their devices operational again.