Jetpack 6.0 DP Installation with SDK Manager Failed

Issue Overview

Users are experiencing a failure during the installation of Jetpack 6.0 DP on the Nvidia Jetson Orin Nano Developer Kit, specifically timing out at 99% during the "Flashing Jetson Linux" process. This issue occurs while using SDK Manager 2.1.0.11660 on a host PC running Ubuntu 22.04, not in a virtual machine. The symptoms include the flashing process completing all software downloads successfully but failing to finalize the installation, leading to repeated timeouts if the user attempts to continue. The problem appears to be inconsistent, as one user reported successful flashing on a fresh install of Ubuntu 22.04 on a different PC, indicating that the issue may be specific to certain setups or configurations. The impact is significant as it prevents users from utilizing their development kits effectively, hindering their projects and overall user experience.

Possible Causes

• Hardware Incompatibilities or Defects: Issues may arise from specific hardware configurations or defects in the Orin Nano board itself, which could lead to failures during the flashing process.
• Software Bugs or Conflicts: The SDK Manager or Jetpack version may contain bugs that interfere with the flashing process, especially since Jetpack 6.0 is a developer preview.
• Configuration Errors: Incorrect settings in SDK Manager or improper setup of the Orin Nano (e.g., recovery mode configuration) may lead to installation failures.
• Driver Issues: Outdated or incompatible drivers on the host PC could prevent proper communication with the Orin Nano during flashing.
• Environmental Factors: Power supply issues or overheating could disrupt the flashing process, causing timeouts.
• User Errors or Misconfigurations: Mistakes in following setup instructions or incorrect pin connections can lead to failures in recognizing the device.

Troubleshooting Steps, Solutions & Fixes

1. Verify Hardware Setup:

   • Ensure that the Orin Nano is powered up in Forced Recovery mode and that pin connections are correct (verify that jumper is removed from pins 9-10).
   • Confirm that the board state is correctly identified in recovery mode using lsusb.

2. Check SDK Manager Configuration:

   • Make sure you are using the latest version of SDK Manager (2.1.0.11660).
   • Select Manual Setup when prompted during installation to ensure proper configuration.

3. Export Logs for Analysis:

   • Use the export button in SDK Manager to generate a zip file of logs for further analysis and troubleshooting.
   • Share this log file in forums for community support if issues persist.

4. Test on Different Systems:

   • If possible, attempt to flash Jetpack on a different host PC with a fresh install of Ubuntu 22.04, as one user successfully did.

5. Use Stable Versions:

   • If encountering issues with Jetpack 6.0 DP, consider reverting to an earlier stable version (e.g., Jetpack 5.1.3) for initial setup and testing.

6. Driver Updates:

   • Ensure that all relevant drivers on your host PC are up-to-date and compatible with Ubuntu 22.04.

7. Power Supply Check:

   • Verify that your power supply meets the requirements for the Orin Nano and is functioning properly.

8. Consult Documentation:

   • Review Nvidia’s official documentation for any updates regarding known issues with Jetpack installations and recommended practices.

9. Community Support:

   • Engage with community forums for additional insights and shared experiences from other users facing similar issues.

10. Best Practices for Future Installations:

    • Always perform installations on clean systems when possible.
    • Document any changes made during troubleshooting for future reference.

By following these steps, users can systematically diagnose and potentially resolve issues related to Jetpack installation failures on their Nvidia Jetson Orin Nano Developer Kit.